Payment processing is mission-critical to our business, and scammers abound. My number one concern is whether I can trust you. If you lead with anything other than information designed to help me figure out if I can trust you, we'll be starting off on the wrong foot.#
Until I feel I can trust you, I don't care how much your service will save us in fees or earn us in commissions. #
The quickest way to end the conversation with me is to ask me to sign an NDA.#
We have multiple payment processing services in place already. Once you convince me to trust you, my number one concern is going to be, what's so special about your service.#
If I have to educate you about topics like "how does your payment processing service integrate with our POS" or "what's legal in Massachusetts," I'm going to be very suspicious that you are serious about getting into this business.#
If you ask me questions about our business, e.g., which payment processing services we currently use, and I avoid answering, you can assume it's because I don't trust you yet. Work on that first.#
If I don't want to speak with you on the phone until I have understood some basic things about your service, please don't argue with me about that, please email with me for a while to start. #
Here's how to start out on the right foot: send me a couple of documents by email, one that compares your service to other payment processing services so I can see what your unique selling proposition is, and one that gives me a technical overview so I can understand how it works.#
Payment processing is mission-critical to our business, and scammers abound. My number one concern is whether I can trust you. If you lead with anything other than information designed to help me figure out if I can trust you, we'll be starting off on the wrong foot.#
Until I feel I can trust you, I don't care how much your service will save us in fees or earn us in commissions. #
The quickest way to end the conversation with me is to ask me to sign an NDA.#
We have multiple payment processing services in place already. Once you convince me to trust you, my number one concern is going to be, what's so special about your service.#
If I have to educate you about topics like "how does your payment processing service integrate with our POS" or "what's legal in Massachusetts," I'm going to be very suspicious that you are serious about getting into this business.#
If you ask me questions about our business, e.g., which payment processing services we currently use, and I avoid answering, you can assume it's because I don't trust you yet. Work on that first.#
If I don't want to speak with you on the phone until I have understood some basic things about your service, please don't argue with me about that, please email with me for a while to start. #
Here's how to start out on the right foot: send me a couple of documents by email, one that compares your service to other payment processing services so I can see what your unique selling proposition is, and one that gives me a technical overview so I can understand how it works.#