I'm glad that Google offers this service to merchants, because it gives a great deal of control over what our customers see when they Google us, before they click through to our web site. That said, there's a steady trickle of work that comes out of it.#
One kind of work is that we get is messages asking questions, like for example, "do you have that pipe shaped like a saxophone in stock, and if not when will it be back?" I'm sure some customers find it a lot easier to post a question there than to call up the store, especially the "youth of today" who I'm told by my teenaged daughter don't make calls. #
The question "do you have this thing in stock and if not when will you" is a really good question to get! Everyone please ask us that! But it's actually pretty hard to answer. First of all, it's not necessarily enough to go look in Dutchie, our online ordering service, and see if it's listed. Dutchie hides items whose stock is lower than some threshold that is definOfficers I feel like I finally understand the answer to the question "why do most dispensaries have smaller menus?" One big part of the reason is this: each supplier tries to incentivize us to order larger amounts from them, either by making us order a range of products instead of just flower, or by giving us discounts or waiving delivery fees if the order is big enough. The result of that is to create a limit on the number of suppliers we can afford to deal with. We currently have 21 suppliers. We might be able to increase profitability by reducing the number of suppliers and increasing the order size.ed on a per-item basis. Yes, I could look in the back end and see the actual stock count, and probably I should have done that. But I didn't do that. Instead I checked to see who was on staff and texted them to ask them to look. They promptly replied to say they had just sold the last one today. So I replied to the customer letting them know it's definitely out of stock and I could have an answer tomorrow about when we might be getting it back in. #
Finding out when it's going to be back in will involve speaking with our inventory team and finding out when we're placing another order from the supplier.#
This whole process is too ad hoc for my taste. I'd like online visibility into the ordering cycle. I wonder how to do that.#
I'm glad that Google offers this service to merchants, because it gives a great deal of control over what our customers see when they Google us, before they click through to our web site. That said, there's a steady trickle of work that comes out of it.#
One kind of work is that we get is messages asking questions, like for example, "do you have that pipe shaped like a saxophone in stock, and if not when will it be back?" I'm sure some customers find it a lot easier to post a question there than to call up the store, especially the "youth of today" who I'm told by my teenaged daughter don't make calls. #
The question "do you have this thing in stock and if not when will you" is a really good question to get! Everyone please ask us that! But it's actually pretty hard to answer. First of all, it's not necessarily enough to go look in Dutchie, our online ordering service, and see if it's listed. Dutchie hides items whose stock is lower than some threshold that is definOfficers I feel like I finally understand the answer to the question "why do most dispensaries have smaller menus?" One big part of the reason is this: each supplier tries to incentivize us to order larger amounts from them, either by making us order a range of products instead of just flower, or by giving us discounts or waiving delivery fees if the order is big enough. The result of that is to create a limit on the number of suppliers we can afford to deal with. We currently have 21 suppliers. We might be able to increase profitability by reducing the number of suppliers and increasing the order size.ed on a per-item basis. Yes, I could look in the back end and see the actual stock count, and probably I should have done that. But I didn't do that. Instead I checked to see who was on staff and texted them to ask them to look. They promptly replied to say they had just sold the last one today. So I replied to the customer letting them know it's definitely out of stock and I could have an answer tomorrow about when we might be getting it back in. #
Finding out when it's going to be back in will involve speaking with our inventory team and finding out when we're placing another order from the supplier.#
This whole process is too ad hoc for my taste. I'd like online visibility into the ordering cycle. I wonder how to do that.#